Reetu | Oct 31, 2022 |
DGFT Notifies ICEGATE Helpdesk for redressal of RoDTEP related grievances
The Directorate General of Foreign Trade(DGFT) has notified ICEGATE Helpdesk for redressal of RoDTEP related grievances via issuing Trade Notice.
The Trade Notice Stated, “Members of Trade and Industry may note that for resolution/examination of exporter grievances related to scroll out of shipping bills, generation of e-scrips and transfer of e-scrips under RoDTEP Scheme, mechanism of “ICEGATE Helpdesk”, which is available to the exporters 24*7 is functional. In this, an exporter can lodge a grievance either by voice interaction by calling at Toll Free No. 1800-3010-1000 or by emailing at icegatehelpdesk@icegate.gov .in. Thereafter, a unique ticket/incident number is generated which the exporter receives for record/follow up.”
In case the RoDTEP grievance continues, the exporter may approach the higher authority at email: jsdbk-rev@nic.in
For Official Trade Notice Download PDF Given Below:
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