Graduates, MBA Vacancy at Uber

Overview:

Uber is hiring an experienced Manager, Technical Supply Chain, CPaaS at their Bangalore, Hyderabad and Gurgaon location. This is an excellent opportunity for a savvy, go-getter associate manager to be responsible for sourcing CPaaS (Messaging, Voice and Video) for the world’s largest gig-economy company. This associate manager will support teams that include Comms platform engineering & product, contact center engineering & product, identity engineering & product, Legal, Finance and Technical Project Management teams located worldwide in various countries like the USA, Brazil, Mexico, India, Australia and the Netherlands. So if you’re ready to learn how this company that is moving the world operates and willing to roll up your sleeves to source the world’s best network, read on and get in touch!

The complete details of this job are as follows:

Roles and Responsibilities:

• Messaging
• Assist & drive supply chain and operations of business and technical projects related to following messaging areas at Uber: One-way SMS, Two-way SMS, Shortcodes, Longcodes, Whatsapp, RCS, Phone numbers, Call metadata, Promotional messages and premium messages
• Voice & Video
• Assist & drive supply chain and operations of business and technical projects related to following voice & video areas at Uber: Rider-driver call anonymization, eater-courier call anonymization, Contact center voice, Local numbers, National numbers, International Toll Free Numbers, National Toll Free Numbers, Voice over IP, video conferencing and voice calling
• Communications Platform
• Identify, evaluate, negotiate communications deals including ones in the areas of contact center, omni-channel and customer communication / marketing platforms
• Negotiate Contract, terms and conditions including Pricing
• Build deep relationships with key cPaaS suppliers and partners to craft win-win solutions.
• Establish great working relationships with various teams at Uber including product, engineering, IT, operations, program management, strategic finance, legal, data science, procure-to-pay, accounts payable, Infosec, risk and business development to ‘get things done’.
• Assist & drive key projects and negotiate commercial deals, contracts, terms and conditions
• Assist in providing regular status updates to key Uber stakeholders.
• Assist in performing quarterly reporting to management on key metrics, successes and improvement areas of the team.
• Use eRFP tools to source cPaaS related products and services.
• Assist in providing actionable strategies to management including outlining scenarios, benefits, risks, and change management impact of each of those options.
• Assist in performing cPaaS supply market analysis, supplier identification and outreach, RFI/P development and execution, online bidding, supplier response analysis and negotiation
• Collaborate with internal stakeholders and assist in operational excellence and process improvement initiatives.
• Ensure business objectives are being met or exceeded, and strategic sourcing processes and systems are in compliance.

Basic Qualifications

• Bachelor’s degree in engineering or science.
• 5+ years of engineering or business experience.
• cPaas (Messaging/Voice/Video) industry experience.
• Sourcing and negotiation experience
• Excellent verbal, written, and interpersonal skills. Someone who over-communicates.
• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
• Willingness to work 8am to 5 pm EST (Eastern Standard Time)

What You’ll Do

• Master of Business Administration degree
• Understanding of messaging & data areas like SMS, Whatsapp, RCS etc.
• Understanding of voice & video areas like Contact center voice, Local numbers, National numbers, International Toll Free Numbers, National Toll Free Numbers, Voice over IP, video conferencing and voice calling
• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
• Performing cPaaS supply market analysis, supplier identification and outreach, RFI/P development and execution, online bidding, supplier response analysis and negotiation
• Collaborate with internal stakeholders and assist in operational excellence and process improvement initiatives.
• A go-getter who is hungry to learn more! If this is you, apply soon!

Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.