Graduates Vacancy at EY

Overview:

EY is hiring an experienced Associate – Experience Management -Resource Management at their Bangalore location. As an Experience Management Associate, you will be part of an industry leading, high performing team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. As an Experience Management Associate, you will be responsible for managing staffing demands, monitor the demand intake channels, review demand projections, schedule individuals on projects, optimize employee utilization and bench management.

The complete details of this job are as follows:

Roles and Responsibilities:

The Ideal Candidate should be able to:

• Calculate staff requirements based on demand projections.
• Create staff schedules to maximize service and minimize cost.
• Timely update of resource schedules on the schedule management tool (Retain).
• Timely review and resolution of scheduling conflicts.
• Proactive review of resource availability/future project demands.
• Minimize open, unfulfilled demand.
• Mailbox management.
• Optimization of resource utilization through effective resource deployment.
• Basic reporting and analysis.

Skills:

• Graduates with 0-1 year of relevant workforce management experience. Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team.

To Qualify For the Role:

• Good verbal and written communication skills.
• Basic knowledge of MS Excel.
• Excellent teaming and interpersonal skills.
• Positive attitude and ability to excel under tight timelines.

Ideally, you’ll also have

• Experience on workforce management concepts, resource deployment and scheduling.

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