Income Tax Depart shares Format for Sharing Queries related to ITR & Tax Audit on Helpdesk E-mail IDs

Details of the Person facing problem

• Grievance ID: Mention Grievance ID, if already raised at the e-fling portal
• Name of the Person: Mention the name of the person who can explain the issue, if contacted by the helpdesk team
• Contact Number of the Person: Mention the Contact number of the person who can explain the issue, if contacted by the helpdesk team
• Email ID of the Person: Mention the email ID of the person where the response can be sent

Details of Problems faced

• PAN of Taxpayer
• User ID at e-filing portal. of Chartered Accountant: CA Login ID of CA [ARCA……]
• AY: Assessment Year or Financial Year. Mention AY or FY or General, if unrelated to Year
• Name of the Form: Mention Form No. or ITR or functionality in which you are facing the issue. ITR (Online) or ITR (Offline) [Form 3CA-3CD / Form 3CB-CD/ ITR Form No. (Online) or ITR Form No. (Offline)]
• Details of the Problem faced Mention detailed description of the issue being faced by you in filling, filing Form /ITR or using that functionality
• Screenshot Attach screenshots wherever you are facing errors containing error messages
• JSON: Attach JSON, if relevant (For a faster resolution it is advised to attach JSON)