Vacancy for Economics, Business, Engineering Graduates at Airbnb

Overview:

Airbnb is hiring an experienced Analytics & Insight Analyst at their Bangalore and Gurugram location. As a focused, hard-working and meticulous analyst, you will leverage your functional expertise in data analysis as well as industry knowledge to provide key insights and findings to improve how we serve our customers. The analyst will be working closely with international counterparts in Operations, Product, Engineering, Finance to help inform Global Community Support data needs.

The complete details of this job are as follows:

What will you be doing:

As key Operations analytics POC, Identify, build, report and analyze drivers of Operational Key Performance Indicators for the Global Community Support organization

Undertake deep-dive analysis and provide actionable recommendations to business partners

Create and Maintain productivity tools for management and employees, such as internal documentation, KPI dashboards, etc..

Acts as a consolidation point for all Operations CX related database needs and data integrity issues

Investigates data quality issues reported by business analysts and finds solutions/fixes

Collaborates with data engineering and data science to investigate such data issues

Interfaces with data engineering to drive prioritization and accountability of data needs

Builds case for necessary resources within data engineering to support CX data needs

Ensures data quality and data integrity to manage CX data assets to be analysis ready

Automate routine reporting to dashboards with advanced filtering and deep dive capabilities

Establish standards for metadata/taxonomy, metrics, query, reports and scorecards

Creates specifications and generates reports and analysis mapping to business needs

Provide consultation and lead cross-functional teams to address business issues

Directly produce datasets and reports for analysis using databases and reporting tools

Push for continuous improvement when it comes to best in class Operation Analytics

Ad-hoc reporting and analysis to support key Customer Support initiatives

Provide actionable data-driven recommendations to stakeholders’ business questions.

Qualifications for this Job:

A minimum of 4 years of overall experience.

Graduate in Economics, Business, Engineering, or other quantitative focus

Excellent SQL skills and expertise in Microsoft Excel (including pivot tables, macros, charts, functions, VBA modeling) and various business intelligence and analytical tools

Experience with Big Data/Analytics platforms/languages like Hive, Python, R a big plus

Expert with using Google Suite i.e. Google Sheets, Google Slides

Experience with Tableau or similar BI platform to develop reports and dashboards

Impeccable attention and commitment to creating clean reproducible code

Strong analytical capabilities & logic driven mindset

Understanding of data gathering, inspecting, cleansing, transforming, and modeling / diagramming techniques

Excellent time management skills and ability to prioritize work

Hands-on to get things done fast and ability to work without continual guidance

Enquiring mind with ability to recognise inefficiencies and challenge the status quo

Flexibility to adapt to changing requirements to meet stakeholder needs

Ability to thrive in a dynamic environment with a high degree of ambiguity

Communication skills with the ability to distill complex subjects to a wider audience with the ability to tailor insights to present clearly to technical and non-technical audiences

To apply for this job, visit official website

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