Vacancy for Graduates at IBM

Overview:

IBM is hiring an experienced Procurement Professional at their Bangalore location. This role receives PR and Converts to Purchase Orders and supervise indirect Procurement Purchasing activity and support Sourcing team.

The complete details of this job are as follows:

Roles and Responsibilities:

The Ideal Candidate should be able to:

Support queries from Client /stakeholder, internal IBM.

Support Client on enabling contracts and content.

Transmits POs to suppliers and Expedites delivery when needed/requested.

Manages goods/services claims and escalation point for customer queries.

Amends or closes Purchase Orders, Reporting activity.

Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.

Create reports on Open PO, Blanket PO expiration report, Contract’s Expiration report and other reports in the required format with good quality.

Maintain updated records on processed transactions.

Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.

Good interpersonal interaction and able to work well with the team and Client stakeholders.

Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in Rotational Shift.

Assumes additional responsibilities as assigned.

Eligibility:

Problem-Solving – Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully.

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting.

Verbal Communication – Excellent verbal communication skills required. Needs to talk with the Supplier/Client over phone/email as and when required. Listens and gets clarification; Responds well to questions.

Written Communication – Writes clearly and informatively; Able to read and interpret written information.

Any Graduate with 0 to 1 years of relevant experience in Customer Support, Inquiry Management/ Freshers.

To apply for this job, visit the official website

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