Wipro Hiring Computer Science Graduate: Check Essential Information

Overview:

Wipro is hiring eligible and interested applicants for the post of Salesforce Business Analyst at their India location.

To complete details for this job are as follows.

Role and Responsibilities:

• The BA will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement Salesforce.com.
• Specific areas of concentration include:
  • Building a clear requirements development strategy for each customer engagement.
  • Leading discovery workshops, which includes the facilitation and solution presentations.
  • Defining Personas.
  • Documenting requirements in User Story format.
  • Organizing and driving process reengineering sessions
  • Identifying and creating an inventory of customer process pain points and gaps in best practices.
  • Performing rapid analysis and decomposition of complex business information into functional process components.
  • Perform business process modelling, user experience modeling, and basic technical architecture diagramming.
  • Interpreting technical and business strategy roadmaps.
  • Building and demonstrating prototypes in Salesforce.
  • Presenting to executive level audiences as well as technical teams.
  • Participate and guide customers through user acceptance test planning and execution.
  • An understanding of Salesforces capabilities and limitations. Able to clearly communicate those to customers.
  • Leveraging multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
• Experience in several mid-sized Salesforce implementations comprised of the following:
  • SFDC Sales Cloud
  • SFDC Service Cloud (including CTI)
  • SFDC Communities
  • 3rd Party App Integration
  • Data Migration
  • Force.com Custom Development

Education and Required Experience:

• Bachelor’s degree in Computer Science, Software Engineering, MIS or equivalent combination of education.
• 2+ years of experience as a Business Analyst or Systems Consultant for a mid sized organization, or direct consulting expertise leading business transformation projects.
• Experience with Salesforce.com configuration and familiarity with Salesforce.com custom development.
• Experience developing LOE’s in conjunction with the technology team.
• Strong presentation and communication skills.
• 1 out of 3 of the following Salesforce.com Consultant Certifications: Sales, Service, or Community Cloud.
• Located and able to work in the U.S. from a home office and able to travel approximately 25% post COVID.

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