GSTN introduces facility to verify document Reference Number mentioned on offline communications issued by State GST authorities

The Goods and Service Tax Network (GSTN) has issued Advisory regarding the new facility to verify document Reference Number mentioned on offline communications issued by State GST authorities.

The GST portal (“System”) generates various documents, such as notices/orders, and communicates them to the taxpayer. The system generates a unique identification DIN (Document Identification Number)/ RFN (Reference Number) for the majority of such papers. Because they are generated by the System, these documents are already traceable in the portal, primarily on the taxpayer’s dashboard. Still, a facility for taxpayers to verify such documents using such auto-generated RFN is being developed and will be available soon.

Furthermore, in order for taxpayers to determine whether an offline communication (i.e. one that was not generated by the system) was sent by the State GST tax officer or not, a new facility for Reference Number (RFN) generation by the State tax officer and verification by the taxpayer has been provided. The State Tax Office can generate an RFN for physically generated communication delivered to the taxpayer using this function, which can be validated by the taxpayer (both pre-login and post-login). Once installed, the ability to validate RFN of System-generated papers should be provided in a seamless manner via the same connection.

To verify a Reference Number mentioned on the offline communications sent by State GST officers that are being sent to you, navigate to Services > User Services > Verify RFN option and provide the RFN to be verified.

In case the RFN is of an offline communication generated by the State GST officer, the details with the valid RFN will be displayed. The limited details will be provided pre-login also for verification, while greater details will be provided when the taxpayer logs in and verifies RFN mentioned on an offline communication issued to him/ her.

This service is for offline correspondence from state GST agencies. The CBIC DIN facility may be used for documents issued by Central GST authorities.