Axis Bank Hiring Graduates, Postgraduates: Check More Details 

Overview:

Axis Bank is hiring an experienced Branch Relationship Officer at their Bilaspur location. As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.

The complete details of this job are as follows:

What will you be doing:

Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)

Achieve Business budgets as assigned by the organization on a monthly basis consistently.

Generating referrals and leads of new customers for sale of bank’s products.

Promoting bank’s products by taking part in marketing activities and customer visits outside the branch.

Contact existing customers for bringing in more deposits and cross selling of bank’s products.

Timely and accurate processing of customer transactions and requests.

Handle customer queries and provide correct solutions to ensure there are no customer complaints.

Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.

Ensure that all audit requirements of the bank are met optimum audit rating.

Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)

Complete all learning activities/ trainings conducted by the bank from time to time.

Daily entry of interaction with customers in bank’s CRM system.

Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time.

Qualifications for this Job:

Graduation/ Post-Graduation from a recognized institute

Knowledge of banking regulations and norms

Maintain a high level of knowledge of banking products and services

Good communication (both verbal and written) skill in both English and the local language

Ability to handle pressure and meet deadlines

Good networking and relationship building skills

To apply for this job, visit official website

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