B.Com, M.Com Graduates, CA, CMA, MBA Vacancy at Ford

Overview:

Ford is hiring an experienced Supplier Helpdesk Analyst at their Chennai location. You must have good oral and written communication with ability to communicate in neutral accent and fluency in English language and knowledge on basic email and call etiquettes.

The complete details of this job are as follows:

What will you be doing:

Handling supplier calls & emails – by following the etiquettes appropriately

Perform deep dive analysis for all queries in emails / calls / tickets and provide

complete resolution

Work closely with operating teams if there is a delay in processing payment

Daily reporting of count/ status of calls & emails handled

Collate metrics and publish to management on a regular basis

Improve digital tools utilization by suppliers and aim towards email reduction

Coordinate within the team for completing common objectives

Qualifications for this Job:

B.Com / M.Com with 1-3 years of experience

MBA / CMA Inter  / CA Inter with / without experience

Orientation towards customer satisfaction

Basic accounting knowledge and ability to understand impact to financials

Basic knowledge on automation (like Alteryx) and experience of using MS Office Tools

Ability to prioritize, work independently, and plan assignments concurrently

Good interpersonal skills – develop a connect with work partners on/off location

Quick adaptability, flexibility and holding short learning curve

To apply for this job, visit official website

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