CBIC releases online complaint facility as part of anti-profiteering measures : Section 171 of CGST Act 2017 requires that any reduction in rate of tax on any supply of goods or services or the benefit of input tax credit shall be passed on to the recipient of goods by the supplier by way of commensurate reduction in prices.
Consumers can approachThe National Anti-profiteering Authority if the same is not done.
Recently the central board of Indirect Taxes & Customs has released an online facility whereby customers can file their grievances for timely redressal.
Consumers can now easily file & track complaint by this portal.