CBIC Secures First Place in CPGRAMS Performance Report for September 2025:

CBIC has once again secured the top position in CPGRAMS rankings, marking its third consecutive win for excellence in public grievance redressal.

CBIC Tops National Rankings for Grievance Redressal

Vanshika verma

Oct 17, 2025

Last update on Oct 17, 2025

CBIC Secures First Place in CPGRAMS Performance Report for September 2025 The Central Board of Indirect Taxes and Customs (CBIC) recently posted on social media platform X (Previously known as Twitter) regarding CPGRAMS performance. The Central Board of Indirect Taxes and Customs (CBIC) has announced that it has secured the first position in the CPGRAMS grievance redressal performance, reflecting its strong commitment to prompt and effective citizen services. As per the 41st CPGRAMS Report released by the Department of Administrative Reforms and Public Grievances (DARPG) for September 2025, CBIC has once again won the trust and confidence of citizens, this is the third time in a row that CBIC has won. The Central Board of Indirect Taxes and Customs leads the Group A category (handling up to 500 grievances per month) among all Central Ministries and Departments in the rankings published for September 2025 according to the reports. This achievement highlights CBIC’s continued dedication to ensure transparency, accountability, and efficiency in solving public complaints and increasing citizen satisfaction.

CBIC has achieved 1st position in CPGRAMS grievance redressal performance, reflecting our dedication to prompt and effective citizen service.#CBIC #CPGRAMS #GoodGovernance pic.twitter.com/skxYkLkrgl

— CBIC (@cbic_india) October 15, 2025

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Vanshika verma

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Vanshika Verma is a Content Writer with 1+ year of experience at Studycafe.in. A B.Com graduate from Delhi University, She writes articles on Finance, Tax, ICAI, GST, and the latest financial news, with a focus on making complex topics easy for readers and professionals.