FAQ’s on filing of Returns Released by ITD

Income Tax Department has recently released the Frequently asked questions on filing of Returns.

ITR- 1

1. Taxpayer getting error “SOMETHING WENT WRONG”

Please update the profile completely & then start new filing (ONLINE)

Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

2. After login Taxpayer found all the slabs ” personal details/gross deduction/taxpayer/total tax liability etc.. I found greater variations in total tax liability, but I couldn’t edit any thing other than personal details.

Kindy try again after clearing the cookies and cache memories and Start new filing for online mode.

3. Taxpayer unable to e-verify “SUBMIT BUTTON NOT WORKING”

Kindy try again after clearing the cookies and cache memories and Start new filing for online mode.

4. Amount of Gross salary declared is less than the amount of gross salary declared in schedule TDS-1.

If TDS is greater than salary, kindly disclose correct values of salary and TDS deducted and then file ITR.

5. Please contact the developer of your utility with the error key

Please update the profile completely & then start new filing (ONLINE)

Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

6. Error. “SCHEMA ERROR OCCURRED WHILE SUBMITTING THE FORM”. Please try later

Please update the profile completely & then start new filing (ONLINE)

Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

7. Unable to open tax paid & tax liability option.

Kindly try again after clearing the cookies and cache memories and Start new filing for online mode.

ITR- 2

1. Submit button not working under proceed to verification.

Please update the profile completely & then start new filing (ONLINE)

Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

2. Some thing went wrong, please try again.

Please update the profile completely & then start new filing (ONLINE)

Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

3. [#/ITR/ITR2/ScheduleCFL/LOSSCFformprev8thyearformAY/carriedfwdlossdetails:requiredkey[DATEOFEFILING]not found] please contact developer of your utility with the error key.

Remove the entered (0) Zero value from the year for which CFL is not applicable.

4. TDS on the Salary can be claimed only if respective salary income is disclosed in Salary Schedule.

Please disclose the salary income under schedule salary, if TDS on salary income if claimed in return of income.

5. TDS on the salary cannot be more than the salary income declared in salary schedule.

TDS on salary cannot be more than salary income offered under schedule salary, Please enter the details appropriately as per form-16/26AS.

6. Error: “LAST NAME IS MANDATORY”.

Please start new filing in Online to resolve this or download the latest prefill json from portal to file return in Offline utility.

7. In ITR utility for A.Y 2022-23 option of only section 54B is available for previous year 2019-20 under head Deemed capital gain in schedule Capital gain.

Time period for section 54B to utilize the capital gain is 2 years from the A.Y. in which the asset is sold than other sections 54 or 54F where it is 3 years. Hence, for filing return for A.Y. 2022-23, only section 54B is appearing under Deemed Capital in Schedule CG.

8. In schedule TDS for first 3 Quarters, i.e…, 01-04-2021 to 31-12-2021 is only showing, but in Form 26AS TDS for entire year is reflecting.

Taxpayer using old JSON file & has to download latest prefill JSON from the portal for filing of return.

OR

Fill the TDS information manually to proceed.

ITR- 3

1. Due to some technical error not able to process your request please try again if error persist quote error number ITD-EXEC-2003 when you contact customer care for quick resolution.

Do not use special characters such as (~, @, #, $, %, ^, &, *. (,),”, ë, ã) and double spaces. In addition, during filing of form copying and pasting of content from one field to another is prohibited.

2. Schema error occurred while submitting your form please try later.

Please download the latest utility from portal and try again filing return or start new filing in Online to resolve this.

3. New tax regime U/S 115BAC cannot be opted with out furnishing form 10 IE or the details provided in ITR is incorrect.

Previous Year Form 10 IE details has to be entered in the in Part A General if already file form 10 IE for previous year

4. Schedule BP amount of exempt income reduce from profit & gain of business & professing does not tally with income offered in schedule EI in column amount of share in profit from the schedule IF.

Remove the entered (0) Zero value under gross agriculture field in schedule EI and then file ITR.

5. Bad Request Error

Do not use special characters such as (~, @, #, $, %, ^, &, *. (,),”, ë, ã) and double spaces. In addition, during filing of form copying and pasting of content from one field to another is prohibited.

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