ICICI Hiring Graduates, MBA, CAs for Relationship Manager; Check Details
ICICI is hiring Graduates, MBA, CA for Relationship Manager for their Bhopal Location.
ICICI Bank has pioneered many technological innovations in the industry – Internet Banking, Mo-bile Banking, Tab Banking and Fully Automated Touch Banking. Carrying forward the aim to de-liver an exceptional banking experience to its customers, ICICI continues to innovate – India’s first contactless Debit and Credit Cards, Internationally unparalleled Facebook Banking App, and money transfers made possible on Twitter and Pockets. Moreover, the bank has an advanced internet banking platform allowing customers to personalise their online banking experience, leaving no stone unturned in its futuristic approach.
You get an opportunity to manage the overall portfolio of mapped retail customers with a key focus on pre-delinquency management using data and technology, and timely recovery of legitimate dues in cases of default. This requires a flair for building a relationship with the customer and at the same time, managing the channels being used for collections. You are expected to have fair market and customer portfolio insights and relay information back to stakeholders for maintenance of a healthy portfolio and implementation of process changes. Different products require a distinguished style of servicing; hence it becomes imperative to have a solid understanding of all product features. Once an account is termed as an NPA, you are also expected to chart out the legal recourse of action, while adhering to all audit and compliance guidelines. Another key aspect of the job is to maximize payments through the digital channel. In addition, you are also expected to offer any financial solution required by the customer through collaboration with teams at ICICI Bank.
1. Strong understanding of product lifecycle, supply chain, nuances and related legal frameworks.
2. Solution and relationship oriented approach.
3. Good negotiation skills combined with clear communication and articulation.
Graduates /MBAs / CAs with 2 – 9 years of Retail Experience in Collections and Sales.
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