JLL Hiring Experience Front Office Executive 

Overview:

JLL is hiring an experienced Front Office Executive at their Hyderabad location. The Candidates responisble for answering the phone, taking messages and redirecting calls to respective offices. organising and maintaining files and records and updating them when necessary. creating and maintaining updated documents and spreadsheets. overseeing the sorting and distribution of incoming mails.

The complete details of this job are as follows:

Roles and Responsibilities:

• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Ensure Accenture specific processes/manuals is followed
• Visitor admission is properly authorized
• Assisting with special needs for visitors with disabilities.
• Ensuring basic cleanliness of lobby, lifts and public area.
• Ensure the laptop details are scanned and check for Govt. ID’s.
• Handling client/visitors/sponsors complaints/feedbacks and other related problems
  and communicate to next level or as per escalation matrix.
• Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
• Ensuring the all last-minute visitors are guided to do a self-check-in from kiosk.
  Client safety and security protocols are followed

Key skills:

• Excellent communication skills.
• Strong customer service drive.
• Outstanding problem-solving skills.
• Able to work flexible hours.
• Quick learner and ability to motivate self.
• Proven working experience as a Front Office Executive.
• Sound like you? To apply, you need to be:
• Qualification: Prefer BHM/bachelor’s Degree
• Industry Type : FM Services, Hotel, Hospitality.
• Overall Experience: 1- 3years
• Industry Experience: 1-2 years
• Budget: INR 28,000 per month CTC

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