MBA, Life Science Graduates, Post Graduates Vacancy at Novartis

Overview:

Novartis is hiring an experienced L & T Central Services Expert at their Hyderabad location. In this role as part of Learning & Talent team, you would manage and administer U4G programs, both in the GxP & non GxP areas and partner with businesses to design effective learning solutions. You will work with stakeholders to identify learning needs, design strategies and stay up-to-date with trends to continuously improve program offerings and drive training compliance. You will work on providing learner support via SNOW tickets and ensure they are closed within the defined SLA.

The complete details of this job are as follows:

Roles and Responsibilities:

• Learning and Talent Central Administrator in Novartis Learning and Talent related systems
• Perform and deliver high quality GxP and Non GxP training activities in Novartis Learning Management System (UP4Growth)
• Ensure compliance to Novartis internal quality standards, relevant regulatory requirements and service level agreement (SLA)
• Deliver high-quality service using applications like SNOW, Internal Training Tools, SharePoint etc.
• Stay apprised with the information on the major on-going incidents, escalations, issues and develop an understanding of recurring incidents and problem tickets
• Ensure timely completions of mandatory trainings and adherence to compliance policy
• Support in knowledge and capability building within the team
• Ensure all time readiness for customer and internal audits and support customers during audits and inspections by providing requested training documents

Role Requirements:

What you’ll bring to the role:

• Graduate/Postgraduate in Pharmacy/Life Sciences/Engineering/Arts/MBA/HR or equivalent from reputed institute
• Minimum 3 years of desirable experience in QA/QMS/Learning Management Systems and operating in a matrix organization.
• Experience with P&O cloud solutions (preferably Cornerstone on Demand) and GxP, Data Privacy & Compliance requirements
• Operational Excellence, Navigates processes and procedures to get things done while focusing on continuous improvement whenever possible.
• Interpersonal Savvy, Works well with diverse groups of people, handles conflict situations effectively and builds formal and informal relationships. Strong collaboration skills, good relationships and stakeholder management skills for all 3 levels (Local, Regional, Global).
• Continuous Learning / (Dynamic Knowledge Development): Constantly in search of ways to develop, learn and apply knowledge and expertise to meet current and anticipate future challenges
• Managing Change: Quickly adapts to match shifting demands of different situations and operates effectively during times of uncertainty

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