Life Insurance Corporation (LIC) of India has expressed great sadness at the Pahalgam Tragedy, several people lost their lives. In response to the tragedy, LIC has introduced a special window for quickly settling the death claims for the people who have passed away.

The procedure for filing a death claim offline should be known to the nominee. Before reaching to the home branch of LIC where the policy was released, one should keep all the relevant documents required for filing a death claim.

As per the recent post uploaded on the former platform ‘X’, “LIC of India expresses deep grief over the death of innocent citizens at Pahalgam and has announced special concessions to settle the Death Claim of the deceased, at the earliest. LIC of India stands firmly with the aggrieved family in their moments of grief, said Shri Siddhartha Mohanty, CEO & MD, LIC of India.“

#Pahalgam pic.twitter.com/bidsZQUjb6

— LIC India Forever (@LICIndiaForever) April 23, 2025

Process of Filing a Death Claim Settlement

Below is the detailed procedure to file a death claim settlement:

As per the LIC rules, the death claim amount is only payable when premiums are up to date and when death happens within the grace period.

In order to begin the death claim settlement process, the individual must first inform the LIC servicing branch in writing. The policy number, date of death and reason behind the death should be written on the inform letter. After this, the individual will be required to submit the Claim Form

A. Important details are mentioned in this form relating to both the deceased and the claimant. You need to provide an official copy of the death certificate from the local death register. The real policy documents should also be submitted, in addition to proof of age for both the deceased and the claimant, such as a PAN or Aadhaar card.

By chance, if the policy doesn’t have any nominee or assignee, proof of legal rights to the deceased person’s estate is required. Along with this, to receive the claim amount, the individual must provide their banking details, including a completed NEFT form, a cancelled cheque, or a copy of their bank passbook.

In a press release on April 24, 2025, the press said, “Shri Siddharta Mohanty, CEO & MD, LIC, announced many concessions to mitigate the hardships of the claimants of LIC Policies. In lieu of death certificates, any evidence in Government Records of the death of the policyholder due to the terrorist attack or any compensation paid by the Central/State Government will be accepted as proof of death.”

The individual who wants to file a death claim settlement may contact the nearest LIC Branch/Division/Customer Zones and can also call at our call centre at  -022 68276827.

When the branch is informed of a death, they will ask for the following documents:

• Death Intimation: Inform the LIC branch in writing with the policy number, date, and cause of death.
• Claim Form A: Submit a form with details about the deceased and the person making the claim.
• Death Certificate: Provide an official copy of the death certificate from the local registry.
• Original Policy Document: Submit the original policy document.Proof of Age: Provide age proof for both the deceased and the claimant (such as an Aadhaar card or a PAN card).
• Assignee Details: If there’s no nominee or assignee, submit proof of legal rights to the deceased’s estate.
• Banking Details: Provide an NEFT form along with a cancelled cheque or a copy of your bank passbook for claim payment.

Additional Requirements for Early Death Claims

(If death takes place within 3 years of the policy’s starting, revival, or reinstatement)

• Claim Form B: A certificate from the doctor explaining the last illness, if the death happened within 3 years of the policy starting, being revived, or reinstated
• Claim Form B1: Needed if the deceased was treated in a hospital.
• Claim Form B2: A certificate from the doctor who treated the deceased before their last illness.
• Claim Form C: A certificate of identity and burial/cremation, signed by a respected person.
• Claim Form E: A certificate from the employer if the deceased was working.
• Police Reports: Certified copies of the FIR (First Information Report), post-mortem report, and police investigation report, if the death was accidental or unnatural.

These credentials assist LIC to make sure that the claim is real and that no important facts were wrongly presented when the policy was issued. They also help in carrying out internal investigations, if needed.