Fixing glitches in IT portal single largest priority, says Infosys

As per a news article published in Economic Times, Infosys has said that Fixing glitches in IT portal single largest priority and there team is Dedicatively working for the same.

“We have added more bandwidth. We have invested (more) leadership (time). I assure you that is the single largest priority for us today, and we are hopeful to address the issues,” said Pravin Rao, chief operating officer, Infosys.

While announcing the company’s first quarter results, Rao said that the company had made some progress on fixing the issues with the Income Tax filing site and that it was working collaboratively with the tax department to fix other issues. “We have made some progress, but having said that, we still have some ways to go, we have to address some of the intermittent issues… We are working very collaboratively with the Income Tax department as well as other stakeholders, and it is our endeavor to resolve this issue as expedietly as possible,” said Pravin Rao, chief operating officer, Infosys. He added that the tax department had added more bandwidth and that they were working together to solve this.

“Many of the issues raised around performance and stability have been addressed with the reset, today, on an average we have eight to 10 lakh people signing on to the portal. Many of the new content like e-proceedings, PDF returns, or the statutory forms ITR two have been released,” said Rao.

He said on an average 8-10 lakh people sign on the portal. On Tuesday, around one lakh people filed their returns on the site.

Source: Economic Times