The Income Tax Department has launched a new Tax Saathi AI chatbot to explain rules and forms and timelines and provide guidance to taxpayers through its new website.
Kashish Bhardwaj | Apr 9, 2026 |
ITR Filing For Tax Year 2026-27: What Is “Kar Sathi” AI chatbot, and How Will it Contribute to Tax Filing?
With the start of the new ITR filing season of 2026-27, the Income Tax Department has launched a user-friendly new website, along with an AI-based chatbot named “Kar Sathi”. The objective behind this move is to simplify tax-related information and guide people in filing returns.
What is Kar Saathi AI Chatbot?
Kar Sathi AI Chatbot is a 24×7 virtual assistant that provides real-time answers to taxpayers’ queries. It is different from normal chatbots because it has been specially designed for tax-related questions. Advanced natural language processing technology has been used in it so that it can give correct information as per the context. This AI chatbot is designed to provide users with a variety of information, such as:
The Tax Saathi chatbot will not file taxes directly, as it only helps taxpayers in resolving queries and guides users so that they can file their returns correctly.
Integrated feature with the new website
The new website “Kar Sathi” has been designed in such a way that all tax-related information and services are available. Forms, notifications, calculators, and important updates can be easily viewed on this platform. Additionally, the Kar Saathi chatbot also helps with website navigation.
The Income Tax Department is saying that this platform is a digital step that will make the tax system modern and straightforward. This will help people to pay their taxes easily (voluntary compliance). There will be less need for taxpayers to repeatedly visit the physical offices. Dependency on middle agents will be reduced. The overall tax-paying experience will become smoother, faster, and more convenient. ITR filing season usually starts in early June for the assessment year 2026-27. In such a situation, this chatbot has been launched at this time so that people can prepare in advance and reduce mistakes in filing returns.
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