Graduate Vacancy at JP Morgan: Check Post Details

Overview:

JP Morgan is hiring an experienced Payment Lifecycle Analyst at their Mumbai location. You will provide overall supervision to the staff during his/ her shift operating window and ensure that all work items are completed as per the agreed SLA.

The complete details of this job are as follows:

Roles and Responsibilities:

• Monitor the exceptions and ensure that they are resolved in a timely manner.
• Identify opportunities for improving the efficiency of the process.
• Identify the training requirements of the team members and work with the PM on providing the required trainings
• Establish excellent relationships with the client operations site with whom the team will need to interact on a regular basis.
• Prepare the weekly / monthly MIS reports
• Track the changes to the procedures and ensure that the team is fully aware of the changes

Required Qualifications, Skills and Capabilities

• Graduate with Minimum 4 to 5 years – Financial Operations Processing experience, with a strong team management experience in similar environment.
• Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
• Working Knowledge of SWIFTS & international payment conventions & practices is a must.
• Good Interpersonal skills to be able to communicate internally & externally and at all levels.
• Excellent written & oral communication skills in English.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• Ability to use creative problem solving techniques to solve business issues.
• Knowledge of MS Access, Excel, PowerPoint, and Word.
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
• To manage the day to day Operations for the Payments Processing Function. Reporting to the Process Manager and currently managing a team of six team members.
• The role involves close coordination and working with other client operations sites to ensure business goals and objectives are met.
• Identify the training requirements of the team members and work with the PM on providing the required trainings.
• Prepare the weekly / monthly MIS reports.

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